The Cardinal Health™ Counter Talk™ Podcast with Pharmacy Podcast Network is for independent pharmacists to learn about the state of the industry, innovative services and solutions, and the future of pharmacy. Subscribe to our monthly podcast for conversations with pharmacists, Cardinal Health leaders and industry experts sharing best practices, discussing industry trends and showcasing Cardinal Health™ Products and Services.
You can subscribe to the Cardinal Health™ Counter Talk™ Podcast on Spotify, Apple Podcasts and wherever you listen to your favorite podcasts.
Learn about the host.
Jason Callori is a senior advisor, Marketing Operations, and host of the Cardinal Health™ Counter Talk™ Podcast. Jason has worked at Cardinal Health since 2014 and has used his passion to connect with pharmacists for the annual Cardinal Health Retail Business Conference. He started his career back in 1999 with Kinray Inc., a pharmaceutical wholesaler in the state of New York. He was hired to create the company’s first website which blossomed into a 22-year career in marketing to independent pharmacists. While working at Kinray, he learned about challenges the pharmacists, the patients, and how important independent pharmacies are to healthcare. Jason’s passion for the independent pharmacy filters into everything he does.
Episode 44 – The value of community: A conversation with the 2025 Community Leadership Award finalists Episode One
Listen Now: Apple Podcasts | Spotify
The NCPA Digest, presented by the National Community Pharmacists Association (NCPA) and Cardinal Health, is a comprehensive analysis quantifying and profiling the state of independent community pharmacy. From benchmarking performance and implementing process improvements to identifying new strategies that have proven successful for their peers, there are many ways independent pharmacies can leverage this annual report.
In this episode, NCPA’s Doug Hoey and Lisa Schwartz join Cardinal Health’s Michelle Britt and Rebecca McGrath to discuss the findings from the 2025 NCPA Digest and how independent pharmacists’ collective voices help inform this industry publication. They also share examples of how readers can use the Digest as an advocacy tool in conversations with elected officials and policymakers.
You can listen to this episode on cardinalhealth.com, Spotify, Apple Podcasts or wherever you listen to your favorite podcasts.
About the Guests
Jessi Stout, PharmD
Jessi Stout, PharmD, is a pioneer in patient-centered pharmacy care and a leading advocate for PBM reform in North Carolina. Her pharmacy is consistently at the forefront of innovative services, including LAI injections, A1C testing, contraceptive prescribing, and life-saving COVID-19 monoclonal antibody injections. Committed to empowering fellow pharmacy owners, Jessi shares her expertise through webinars, detailed guides, and interactive live sessions, helping others elevate the care they provide to their communities.
Ken Thai, PharmD
Ken Thai, PharmD has strengthened the role of independent pharmacies in local communities through legislative advocacy, public development, and educational efforts at various schools of pharmacy. Ken played a key role in passing SB493 for provider status and AB315 for PBM regulation in California. Ken ranked 3rd in the 50 Most Influential Leaders in Pharmacy Awards and is the current director of the Boys & Girls Club of West San Gabriel Valley and Eastside.



