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Lumistry’s Patient Relationship Management Platform – The Second Screen for Modern Pharmacy Workflow

Lumistry’s platform consolidates tasks, messaging, appointments, refill management, and patient engagement tools into a single pharmacy interface. Built for pharmacist-led care, it reduces administrative burden and elevates patient interactions through streamlined digital workflows and HIPAA-compliant communication.

Key Features:

  • Unified Task & Service Hub: Combines to-do items, scheduling, forms, marketing, website updates, and refill reminders into one continuous workflow.
  • 24/7 Refill & Prescription Management: Offers patients a mobile app to request refills, update insurance, choose pickup or delivery, and receive automated reminders.
  • Secure Two-Way Messaging: Enables private, HIPAA-compliant chat between staff and patients, including dependents, and supports after-hours messaging.
  • Patient Appointment Scheduling: Patients can book, update, or cancel clinical services online; calendars and reminders sync automatically to reduce no-shows.
  • Digital Forms & Education: Supports HIPAA-compliant digital forms, plus access to a vast video medication library and QR/text-based educational delivery.

By integrating Lumistry’s platform, pharmacies can automate routine tasks, deepen patient relationships, improve clinical engagement, and support pharmacy growth—all within a single, easy-to-use system.

Lumistry

Lumistry News & Announcements

Lumistry serves over 9,000 pharmacies globally, helping them transform their businesses to improve adherence, reduce operating costs and increase revenue. We offer a collection of solutions purpose-built for pharmacies, enabling our customers to engage with their patients, consolidate vendors, improve patient health literacy, automate tasks and initiate online scheduling for programs and services.

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Posted by: Jeff Rackliff

Jeff serves as a Pharmacy500 Market Analyst on the RXinsider Intelligence Team. He combines his passion for research and data analytics to help educate the market on news, trends, and products.

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