When a claim is filed, it’s often during a stressful moment. That’s why Pharmacists Mutual focuses on more than just paperwork. We deliver clarity, speed, and compassion, so you never face uncertainty alone.
“Every claim tells a story, and we take that seriously,” says Todd Terhark, Claims Service Manager. “By tracking performance, training continuously, and leading with empathy, our team ensures every policyholder gets the support they need—when it matters most.”
Real Stories That Make it Real
“Pharmacists Mutual did an amazing job! They were fast, efficient, and helped me through the process. Excellent service over the last 23 years. The claims team called me the same day. I didn’t expect it, and it meant everything to me.” – Pharmacist, Policyholder
“Imagine discovering an error you were involved in may have harmed a patient—and now you must report it. When you call Pharmacists Mutual, you’ll speak with a claims team that truly understands pharmacy. They know the medications and processes, and they handle your claim with knowledge, compassion, and understanding.” –Kristen Jones, PharmD
When time matters, we don’t wait.
With over a century of commitment to pharmacy professionals, Pharmacists Mutual is built to be there for you—quickly, personally, and with purpose.
96.1% of policyholders contacted within 8 business hours
60%contacted within
Serving pharmacists coast-to-coast through 45+ state associates
Backed by in-house experts who know
phmic.com | 800.247.5930
