Terri has 30 years of experience as a hospital pharmacist. She has worked both in community hospital and teaching hospital settings as well as nursing home facilities. During that time, she gained experience in several clinical areas, and over the last 12 years, she has specialized in ensuring medication safety, managing pharmacy operations, and controlled substance diversion monitoring. She takes a very practical approach and believes all change must have a point and result in sustained improvement.

How Does it Feel Knowing You May have Diversion in Your Unit – A Supervisor’s Perspective 

Guests: Jenn, RN, MSN, CNAMB  Manager of Clinic Operations & Doug, MD Anesthesiologist

No supervisor wants to hear that data indicates one of their employees may be diverting controlled substances. However, when they do, every supervisor owes it to their patients and their employees to thoroughly investigate in an effort to confirm or rule out that suspicion. Today’s guests did exactly that. Get an inside look at their thoughts and feelings through the process. 

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