Preempt equipment failure with preventative maintenance, rapidly repair and resume operations with break-fix services, or stabilize your capital spend for five years with $0 out of pocket with customizable service options from Helmer Scientific.
Company Background
Helmer Scientific, now part of Trane Technologies Life Science Solutions, is a U.S.-based manufacturer and worldwide distributor of medicalgrade cold storage and laboratory processing equipment. We have over 45 years of experience in providing high-quality temperature-controlled environments, with our products being used in over 125 countries. Precise temperature performance and control are essential to the successful storage of pharmaceuticals, and Helmer cold storage products are designed and developed with these considerations.
Product Overview
Service From Helmer Scientific
For over two decades, Helmer Scientific has been a leader in the design and manufacture of premium-quality cold storage for vaccines, medications, blood and blood products, and lab materials. During this time, Helmer equipment has developed a reputation for reliability, durability, and longevity.
Now, the company that brought you unmatched reliability provides customizable service and support options to help increase the longevity of your pharmacy’s cold storage equipment, including non-Helmer units. With a full portfolio of service options tailored to your needs, Helmer Service has a plan for every pharmacy.
Preventative Maintenance Agreements
Temperature excursions result in costly loss of pharmaceuticals and vaccines and massive disruption to daily operations in the pharmacy. One of the best ways to prevent unforeseen temperature excursions and unexpected equipment failures is regular preventative maintenance.
According to our data, 25% of historical unit failures could have been prevented by regular maintenance.
Preventative maintenance agreements from Helmer Scientific offer flexible scheduling, comprehensive checks, cleaning and calibrating of critical systems, and compliance documentation for cold storage of any brand, model, or type.
NEW Gold Service Agreement From Helmer Scientific
The Gold Service Agreement is designed to help you protect your cold storage investment with five years of comprehensive break/fix coverage and annual preventative maintenance check-ups to help you:
- Protect your investment with five years of comprehensive coverage for your equipment.
- Preempt unexpected failures with comprehensive annual inspections and preventative measures.
- Stabilize capital and operational budgeting with $0 out-of-pocket* for repairs for the first five years.
Gold Service Agreements can be attached at the time of purchase to most pharmacy cold storage models from Helmer Scientific. For details on eligible models, pricing, and more, ask your designated Helmer representative.
Service Level Agreements and Customized Service Partnerships
Service level agreements and customized service partnerships are ideal for customers managing large cold storage fleets with multiple vendors. These fully customizable agreements consolidate service coordination and improve fleet visibility by using a single point of contact to assess, maintain, and repair equipment.
Helmer certified technicians perform preventative maintenance of all clinical refrigerators, freezers, and ULTs including non-Helmer units to reduce burden on clinical staff, improve uptime, and reduce the risk of audit non-compliance.
Service for Any Situation
Whether you’re managing a cold storage fleet of five or fifty, the Helmer service department has a plan to support your pharmacy. From preventative maintenance to priority onsite support, the company you trust for reliable cold storage can help you get the most out of your equipment.
For details on service plans and options, contact your Helmer sales representative today.
*See terms and conditions for full details.
Contact Information
Contact a Helmer Scientific sales representative at sales@helmerinc.com.
